Lakeside Community Healthcare - West Covina Urgent Care - West Covina, California

Margarita Cano

La doctora Karuna ha sido mi doctora por varios años y estoy muy contenta con sus servicios. La doctora Karuna siempre contesta mis preguntas en una forma clara y sencilla. Es amable y siempre me deja saber que debo hacer para mantener y mejorar mi salud, Otra cosa que valoro mucho es que ella me ha llamado personalmente para dar seguimiento a mis tratamientos médicos.

Miriam la recepcionista, es muy amable y honesta. Hoy olvidé mi tarjeta que use para pagar mi copago y ella fue rápida para recordarme que olvidaba mi tarjeta.

Irma la asistente médico, es increíble! Siempre amable, atenta y muy eficiente. Irma es el valioso puente entre la doctora Karuna y el paciente. Cuando he tenido alguna duda he llamado a la oficina dejo mi mensaje para Irma y cuando Irma lo recibe me regresa la llamada y si hay necesidad de ir más adelante, Irma se comunica con la doctora Karuna quien se ha tomando el tiempo de llamarme y hablar conmigo y hablar de mi situación.

Estoy muy satisfecha y agradecida por su gran labor! You guys are amazing! You make a great team!

Thank you very very much for your hard work.

Margarita

Patricio Tagudar

Want to say great staff and great service. My first time going to urgent care at this location and wasn't feeling well there's a lady in front desk I believe her name is Bo greeted me and help me through the whole check in process very friendly and professional. Stellar service she went above and beyond.
Thank you again bo I appreciate your help

Sarah Ladhani

The only reason I’m giving two stars is because the front desk women were kind and the nurse was an absolute gentleman. I came to the clinic and upon seeing me the doctor (Dr. Kam Wong) immediately assumed I had cancer. I have alopecia, which is a hair loss condition. He came into the room without even asking what the situation with my lack of hair was. He made a quick comment asking about a medication and if it was for my cancer treatment and immediately left the room. I spoke with the nurse and I told him the situation and how I have alopecia, not cancer and if he could clarify that information to the doctor. The nurse was wonderful. I do not recommend the doctor though. How disrespectful to assume and it shows how he is not thorough with getting medical history information from his patients.

Mark Coppolo

I would to Thank the beautiful ladies who helped me today Maria, Josephine, and Maria. They were funny and not afraid to get involved with banter and all around make a distressed morning turn out good. Thank You again ladies!! Coffees on me... CU soon

Ana Meza

Been coming to Lakeside Community Healthcare Urgent Care for some time already. I have always had a great experience. All nurses and doctors are great. The front desk is always very friendly and helpful. Bo was very friendly and fast checking me in on my last visit.

Isabella Gudino

Love how fast and quick they attend to me front desk bo is always so helpful as well as the rest of the staff I’m always coming back due to health issues but they don’t get tired of me lol they’re always there to help me out with my recent health problems since august or even way before that but it’s always very clean very professional they make you feel comfortable and they listen to your every problem !!! I’ve recommended my mom and husband here and I recommend others to also come here !

Janice Hooks

I had an excellent experience at this Lakeside West Covina Urgent Care.
Dr. Le and Kris, rhe medical assistant/xray tech were both professional and understanding. I had an xray and left with an authorization for a STAT MRI. Everything was handled quickly and efficiently. KUDOS to both Dr. Le and Kris for providing an experience where I felt valued as a patient. Thank you.

Lizette De Jesus

I went to lakeside urgent care last Sunday and they gave me prescription. Today I got a phone call from one of the staff reminding me to complete my antibiotics and to follow up if I’m still having discomfort. I’m impressed ?