Kaiser Permanente Mission Viejo Medical Offices - Mission Viejo, California

Jose Centeno

Me atendieron en un tiempo rasonable fueron muy amables todos.

Victoria Lozano

Excelente servicio

Daryl Yokochi

The people here are really nice. Several years ago I came in with chest pain. They rushed me in check me out and immediately called an ambulance and save my life. I have total respect for the doctors here. BUT Urgent care here can get really crowded. Afternoon wait times can hit up to 2 hours for none life threatening symptoms. If you have a serious emergency, they-will triage you immediately and get you right in for immediate medical attention. They do have a pharmacy on site too if you need medications. Also there is the Kaiser Irvine hospital about 10 minutes up the 5 freeway if you want to go there. Again the staff here are caring and excellent. The doctors are awesome. Just wish urgent care had a greater capacity.

Eric Vitelli

I always go to mission It is a 1 hour drive but it is always worth it. I never wait the doctors are amazing the nurses are great yesterday. I went in I was with the nursing checked in within 5 minutes and with the doctor within 10.
They did 2 procedures and X-ray and had me out of there with in 1 hour. This place is amazing.

Mel Kinnee

I visited Urgent Care (8/19/24) with glass embedded in my foot. I was treated politely and respectfully from check-in to discharge. There was a wait, which is to be expected in Urgent Care. The Department was busy, but running smoothly, with no feeling of stress. Once called in to a room, the team worked efficiently and my care was speedy and done with concern for my well-being. Thanks MV Urgent care!

Katie Morrow

I've been here multiple times with my toddlers since we've lived in Mission Viejo. They're always so accommodating and friendly. The urgent care staff goes above and beyond to make sure my kids are taken care of. I took my autistic toddler in today. And the nurse and doctor were incredibly patient and great with him. They made my son feel so safe. Thank you to everyone in the urgent care department!!

Cat Ruddy

I went to Kaiser Urgent Care in Mission Viejo yesterday. It was a very long wait once i was put in the room. I was told it would be 15 minutes because the doctor was on break, but it ended up being over 45 minutes. I finally had to go out into the hall to find a nurse to ask out what was happening because I thought they forgot about me. I understand the wait can be long, but i wish they would’ve just told me the truth.
Also, the nurse did not listen to me when I told her that I can't tolerate the automatic blood pressure cuff, that it gets horribly tight snd makes my blood pressure reading higher than it actually is. She completely ignored me and used it on me anyway. My arm was squeezed so hard that I almost passed out. I was already in so much pain and that just made it worse. After the doctor finally examined me, he said the nurse would be in right away to give me discharge instructions. It was so long that I finally just got up and left. I was in so much pain that i couldn’t take it any more. Kaiser needs to do better.

Wayne Hall

The clinic was able take me in the the nurse clinic/ family practice as a walk in. Both nurses were able to check necessary items for my pending remote visit with my primary care physician. Both nurses were very helpful in addressing my concerns and questions about results. They were very clear with instructions for my proceeding forward with my current health plan.

Please note, I planned my timing for noon and not on Monday. Of course, I realized I may need to return another day if the clinic was overwhelmed.